Tuesday, November 29, 2016

Not ... Just ... Yet ... Wells, Fargo

If Wells Fargo didn't already have enough to worry about, last week things got a little bit more “interesting” with the filing, against Wells, of a class action complaint filed by employee-participants in its $35 billion retirement plan.

Wells is busy dealing with the aftermath of its fake accounts scandal.  It has paid the CFPB a $185 million penalty, but the reputational fall-out is ongoing, as outsiders seem to show more empathy towards the (former) employees at the heart of the scandal, and less with the company itself. Hundreds if not thousands of Wells' employees were let go over a period spannin years, accused of fraudulently opening 2 million customer accounts ... enough to cost former Chairman and CEO John Stumpf his job.  He fell on his sword last month. 

Much has been made of  the culture at Wells Fargo that may have enticed (or even compelled) thousands of employees to conclude that it was better to conjure up fake customer accounts than to fall short of sales quotas, especially after some of the 5,300 workers fired for the scandal decided to sue for wrongful termination that they allege was in retaliatory.  (With a nod in Wells Fargo's direction, the CFPB put out a bulletin yesterday on "Detecting and Preventing Consumer Harm from Production Incentives.")

The complaint filed last week  alleges that Wells Fargo enriched itself at the expense of its employees by engaging “in a practice of self-dealing and imprudent investing of Plan assets by funneling billions of dollars of those assets into Wells Fargo’s own proprietary funds.” The plaintiffs argue that Wells Fargo’s proprietary funds, specifically its target date funds (which were a default investment option), charged higher fees than, and under-performed against, comparable funds. 

It is a familiar tune that we have heard from employee plaintiffs at other financial services firms, such as Morgan Stanley and Putnam Investments, two of several financial services firms recently accused of self-dealing through its employee retirement plans. Similar cases have already been settled (e.g. Ameriprise for $27.5 mm and Mass Mutual for $31 mm). Self-dealing asset managers are not the only alleged culprits – 2016 has seen at least two dozen lawsuits over retirement plan fees and offerings, including twelve by university employees.

Pat Bagley, Salt Lake Tribune; licensed by PF2

A primer on the ERISA litigation can be found here.

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The case is: Meiners v. Wells Fargo & Company et al (16-cv-03981) 

More on issues of corporate culture at financial institutions, here

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